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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All TONGYANG products

The group "New Technologies" offers for review the products of the plant TONGYANG: industrial washing machines, washing machines, dryers, ironing machines, dyeing machines, folding machines, centrifugal hydraulic extractors
  • Industrial washing machines TONGYANG
    Industrial washing machines
    GX-20, GX-30, etc.
  • Washing and wringing machines TONGYANG
    Washing and wringing machines
    XTQ-15H, XTQ-20H, etc.
  • Centrifugal hydraulic extractors TONGYANG
    Centrifugal hydraulic extractors
    SS754-1200, SWE301-1500, etc.
  • Drying machines TONGYANG
    Drying machines
    SWA801-10, SWA801-15, etc.
  • Ironing machines TONGYANG
    Ironing machines
    YPA I-2800, YPA II-2500, etc.
  • Washing and dyeing machines TONGYANG
    Washing and dyeing machines
    GXF-30, GXF-50, etc.
  • Folding machines TONGYANG
    Folding machines
    ZD3300-V, ZD3000-V, etc.

NEW TECHNOLOGIES GROUP

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